Welcome to FlowOS Business Suite ("the Platform"). By accessing or using this Platform, you agree to be bound by these Terms and Conditions in accordance with the applicable laws of the Republic of Kenya, including the Computer Misuse and Cybercrimes Act, 2018, the Data Protection Act, 2019, and the Kenyan Contract Act. If you do not agree, discontinue use immediately.
1. Nature of Service
FlowOS Business Suite is a digital workflow and business operations support platform. It enables users to organize tasks, manage internal processes, coordinate operational activities, monitor performance metrics, and store business-related data.
The Platform functions strictly as a facilitation tool and does not provide financial custody, legal advice, or cybersecurity guarantees, nor does it act as a fiduciary or trustee.
2. User Responsibility
Users retain full responsibility for all data uploaded, access credentials, internal operational decisions, third-party integrations, and compliance with applicable laws. You acknowledge that system use involves transmission of information across public networks.
3. Data Ownership
All data submitted remains the property of the User. The Platform acts solely as a processor and conduit of operational information and does not assume control, custody, or ownership of such data.
4. Security & Access
While reasonable technical safeguards are implemented, the Platform operates within a shared digital ecosystem and cannot guarantee absolute security. Users are responsible for password protection, access control, device security, and internal user management.
Unauthorized access caused by credential compromise, user negligence, third-party systems, or external cyber intrusion shall be deemed outside the operational control of the Platform.
5. Limitation of Liability
To the maximum extent permitted under Kenyan law, the Platform shall not be liable for data breaches, unauthorized access, system infiltration, cyber-attacks, malicious third-party interference, loss of business data, reputational impact, or financial loss resulting from external intrusion — where such events arise from criminal acts, unlawful digital interference, force majeure cyber incidents, or third-party infrastructure vulnerabilities. In such circumstances, responsibility shall lie with the offending actors in accordance with the Computer Misuse and Cybercrimes Act, 2018.
6. Cybercrime Events
Where unauthorized access, hacking, or data compromise occurs, such acts shall be treated as criminal interference under Kenyan law. The Platform shall not be deemed the originator, executor, or facilitator of such unlawful acts. Legal liability shall attach to the perpetrators as defined under applicable statutes.
7. Service Availability
The Platform is provided on an "as available" basis. Downtime may occur due to infrastructure maintenance, hosting provider issues, network disruptions, or external digital threats. No guarantee of uninterrupted service is implied.
8. Indemnity
Users agree to indemnify and hold harmless the Platform against claims arising from misuse, negligent access management, unlawful use, or regulatory breaches caused by user activity.
9. Third-Party Integrations
Use of external tools, APIs, or services remains at the User's discretion and risk. The Platform does not assume liability for integration failures, external vulnerabilities, or data exposure through third-party systems.
10. Governing Law
These Terms shall be governed by the laws of Kenya. Any dispute shall be subject to the jurisdiction of Kenyan courts.
11. Acceptance
Continued use of the Platform constitutes acknowledgment that digital environments carry inherent risks, absolute immunity from cyber intrusion is unattainable, and criminal acts against digital systems remain the responsibility of their perpetrators.